Terms and conditions for route guides

By using our site, services, or city/local route guides, you agree to the following terms. Please review them carefully to ensure you understand your rights and responsibilities as a user of Black & Black, Inc.

January 10, 2026

Acceptance of terms

Your access to any content, guides, or contact features means you accept and agree to follow these terms. If you do not agree, you must refrain from using our services and site.

Definitions

The following terms help clarify the meaning of specific words or phrases used throughout these conditions.

  • ‘Black & Black, Inc’, ‘we’, and ‘our’ refer to the operator and team behind this website Black & Black, Inc.
  • ‘You’ and ‘user’ mean anyone who accesses, interacts with, or uses the services provided on our site.
  • ‘Services’ includes all digital route guides, contact forms, and content made available by Black & Black, Inc.
  • ‘Content’ covers text, images, graphics, maps, and route suggestions on Black & Black, Inc.

Permitted use of services

Our site and guides are offered for informational, non-commercial exploration of Malaysia’s cities and communities. Any other use must follow our written permission.

Eligibility

Users must be at least 18 years of age, or have guardian consent, and comply with all applicable Malaysian regulations while using the site.

Local laws may affect your rights.

User responsibilities

Respectful, lawful, and sensible use of our website is required at all times. Users should not endanger themselves or others.

  • Use route guides at your own risk and exercise caution in unfamiliar areas.
  • Follow local rules and advice from authorities or community members as needed.
  • Only submit true, accurate information when communicating with our team.
  • Do not misuse or copy our content for personal or commercial gain without consent.

Prohibited uses

Certain behavior is not allowed and may result in suspension or restriction of site access.

  • Using the service for unlawful, misleading, or prohibited activities
  • Uploading or sending offensive, harmful, or illegal content through our forms
  • Attempting to gain unauthorized access to any part of the website
  • Interfering with the operation or security of our site
  • Copying, reselling, or distributing guides without permission

Intellectual property rights

All content and guides provided by Black & Black, Inc remain our intellectual property and are protected by applicable laws. You may not reproduce or distribute content without our express approval.

User-generated content

If you share feedback, reviews, or other input, you grant us permission to use it for improving our services and sharing positive experiences.

User content and your rights:

You retain ownership of your feedback but give us a non-exclusive license to use it for service enhancement and promotional purposes.

Your privacy matters

We protect your personal data consistent with Malaysia’s regulations. Please read our Privacy Policy to understand your rights and how data is managed. See Privacy Policy

Disclaimer and warnings

Content on this site is intended as general guidance. While we strive for accuracy, results may vary and all information is provided as-is.

Use at your own discretion:

Black & Black, Inc cannot accept responsibility for any choices made while following our guides, or for external factors such as weather, transit, or third-party services.

Limitation of liability

Under no circumstances is Black & Black, Inc liable for direct, indirect, or incidental damage from using or relying on our guides or content.

Indemnification

You agree to defend and hold Black & Black, Inc harmless from claims arising from your misuse or unlawful use of the site or services.

Dispute resolution and law

Questions or concerns will be resolved amicably where possible, and disputes are subject to Malaysian law.

Arbitration

Any dispute unresolved informally may be referred to an independent arbitrator in Malaysia.

Arbitrator’s decision is binding except as otherwise allowed by law.

Online dispute resolution

You may use the official platform for online dispute resolution if required, as recognized in Malaysia.

Learn more here: Learn more here

Applicability of local law

Governing law for these conditions is Malaysian law.

Termination

We reserve the right to end or suspend your site access if you breach these terms or for security reasons.

Modifications

We may revise these terms periodically, with changes taking effect upon site posting. Continued use is acceptance.

Severability

If any section is found invalid, remaining terms continue in full force.

Entire agreement

These terms and any referenced policies form the full agreement between Black & Black, Inc and the user.

Contact us about these terms

For questions or clarity about these terms, please get in touch via our contact page.

Our email: content@drexalivio.sbs

Phone number: +6014-667 4191

Business address: No. 1, Jalan KS 1, 70000 Seremban, Negeri Sembilan Malaysia

Date effective: January 10, 2026

Version: 1.2